CUSTOMER SUCCESS STORIES
At NetPublications, we believe that customer service is key to a company's
success.
As such, we pride ourselves on the ability to work closely with each and every one
of our customers, face to face, on the phone or via e-mail, in order to make
each job count.
Testimonials
Please feel free to send us your own testimonials.
"I started with NetPub about three years ago and switched to another printer whose
prices were lower. I am returning to NetPub as this other printer has disapppinted
us several times. The old adage, 'You get what you pay for,' certainly applies here.
[My CSR] has helped my little publishing company in so many ways. You can be sure
that the customers whose books I ghostwrite and edit will be printed by
NetPub...thank you!"
- Marianne L. Kelly, Safe Harbour Press, Bradford, VT
For over three years, NetPub has been my Print on Demand printer of choice. Every book I have sent them, whether a new offering or a reprint of an existing book, has been handled with quality, timeliness, professionalism, and an outstanding focus on customer service." [The Customer Service Department] has guided me from being a rookie, new to the publishing business, to a confident professional publisher who continues to expand my business, knowing I can count on NetPub to produce a top quality book that my authors, and I, will be proud of.
- Bob Babcock, President - Deeds Publishing - www.deedspublishing.com
"I've been in publishing for thirty-five years and have dealt with numerous printers. NetPub is hands-down my favorite. Quick quotes and great prices, speedy delivery of proofs, and always a fine print job. Twenty books later I find that [my Customer Service Representative] is one of the few in the printing business who knows what [he/she] is doing"
- Greg Theakston, Publisher, Pure Imagination
"Just a quick note to thanks to the folks at NetPub for once again assisting me with a printing effort. My initiatives with you over the past 10 years have been modest at best, but the customer support and enthusiasm on the part of your staff has been terrific.
Thank you for hooking me up with [the Customer Service Representative]…[The CSR] was very helpful and on top of the project throughout. I received the books a day early and they look great.
I hope NetPub continues to be successful and I look forward to our next interaction.
Thanks for your help,
Tom Jacoby"
Tom was involved in the Printing and Publishing Business with Kodak and has used Netpub as a resource in his efforts to assist several local writers in printing and publishing their books.
"The soft cover books arrived today…and they look absolutely terrific. I'm very happy with the way they turned out…and I'm most appreciative for all the wonderful "tender loving care" from you in making this project run so smoothly. Many thanks to you and your entire team for a truly great job!"
-Jack Warner, author of "Tom Never's Ghost".
“Thanks a million you guys did a great job! The booklet looked fantastic! Great feedback from all our guests.
Thanks again.”
-Jim Ball, Committee Chair Grace Golf
“I wanted to thank you for your outstanding service and communication in regard to my order, printing and delivery of the Winning Mind Set book. Thank you for your attentiveness to detail and friendly demeanor when dealing with me on my project. I'm here to stay as a customer.”
-Kevin Seaman
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